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james_winston 20-August-2008 03:17:09 PM
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It allows external programs to both control and monitor an Asterisk system. This interface is often used to integrate Asterisk with existing business processes and systems, CRM (Customer Relationship Management) software. It can also be used for a wide variety of applications, such as automated dialers and click-to-call systems.
Posted by crouse
The Asterisk Manager allows a client program to connect to an Asterisk instance and issue commands or read PBX events over a TCP/IP stream. Integrators will find this particularly useful when trying to track the state of a telephony client inside Asterisk, and directing that client based on custom (and possibly dynamic) rules.
A simple "key: value" line-based protocol is utilized for communication between the connecting client and the Asterisk PBX. Lines are terminated using CRLF. For the sake of discussion below, we will use the term "packet" to describe a set of "key: value" lines that are terminated by an extra carriage return.
Posted by sagitraz
The Asterisk Manager Interface (AMI) is a powerful programmatic interface. It allows external programs to both control and monitor an Asterisk system. This interface is often used to integrate Asterisk with existing business processes and systems, CRM (Customer Relationship Management) software. It can also be used for a wide variety of applications, such as automated dialers and click-to-call systems.
Posted by james_winston
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