As more work environments become "virtual" - spread out across many offices, cities, and even internationally, Palavon, Inc. is meeting the needs of these virtual companies with entirely new voice offerings. Our user-friendly web portal allows customers, regardless of technical expertise, to manage their voice network's functionality from a completely secure environment. Capabilities that were previously only available to large corporations are now within reach of the small, virtual enterprise. Palavon places advanced PBX-like functionality - from assigning extensions, to setting up IVR capabilities, such as for technical support, press or say #1," to monitoring usage stats, to recording of calls - under a web-based dashboard. Palavon, Inc. has developed and deployed an enterprise-class hosted PBX platform to serve the growing virtual office workforce. The service combines all of the benefits of automated IVR (Interactive Voice Response) with the cost-efficiencies of Voice Over IP to deliver a robust voice, text and data communications solution for small- and mid-sized businesses.