Today's larger telecommunications companies are changing the way they do business by using methods such as downsizing, restructuring and outsourcing. These changes have created new opportunities for smaller "high tech / high touch" companies to not only survive but to excel in a marketplace where clients are asking for more personalized service and a simpler approach to solving concerns. Tel Design L.L.C., a full service telecommunications provider, was created to meet the demands of the clients in the new telecommunications era.