Walt Medak opened his doors in 1990 after a career at AT&T® where he last worked as a Systems Implementation Specialist. Like many of his colleagues in the alternate channel, the former "phone company guy" took his telco and AT&T® product knowledge and combined them with his own ideas about customer needs to create Walt Medak & Associates. Since then, the Portland, Oregon company has evolved a great deal. Locally, within the three state area of the Northwest, Medak is an interconnect, offering anything from a single set to a complete turnkey installation of a full system. But from servicing that base, he created a distinct set of services which now is offered nationally. "RMATS began with us watching some of the switches of our local customers." RMATS, or "remote maintenance administration technical services" of Definity® PBXs, is a service that works with the Definity's® native software.
