According to the 2008 Black Book of outsourcing Sitel is the leading contact center provider in the world for our focus on delivering Return on Customer Investment (RoCI), and Sitel is the only pure play contact center provider, ranked by senior executive end-users of outsourcing, in the top 50 BPO companies in the world. This proves, when you focus on your core competency, that you can be better than anyone else in the world. Sitel’s clients, many of the largest and well known brands in the world, have selected and continue to partner with Sitel for one reason; Sitel delivers the results they want; Sitel delivers Return on Customer Investment (RoCI).
